Quality Assurance (QA)
Our QA system is embedded into the entirety of the project lifecycle, not just on the translation process. From the initial project preparation stage, to the Translation and Editing (T + E) process, and the final successful project sign-off, our QA efforts are involved in every single step of the project lifecycle.
During the “T + E” process, translated files are reviewed by professional reviewers and a Language Quality Report (LQR) is automatically generated from our online CAT- WiiCAT, which is available for client review upon request. Translation quality scores and other KPIs of all translators are recorded in our system and categorized by focused industries; the KPI scores of each translator are then matched for the criteria of payment rate and the priority of job assignment accordingly.
To ensure high quality translated files and to motivate our translators and reviewers, Wiitrans in-house QA team will check files regularly, and will adjust the performance-based rate for translators and reviewers.